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Technician (Mid) in Jeffersonville, IN at CALIBRE

Date Posted: 5/17/2019

Job Snapshot

Job Description

SPEAR, A CALIBRE Company is seeking a Technician (mid) to join our team in Jeffersonville, IN! Under the general direction and supervision of the Deputy Project Manager, job duties and responsibilities include the following:

  • Diagnoses, services and repairs PCs and peripheral equipment.
  • Works from general guidelines and follows standardized procedures and instructions.
  • Maintains records and logs of all services performed.
  • Coordinates work with other personnel and vendors as needed. Provides technical assistance and support to logistics, quality assurance and Project Manager, as required.
  • Conducts tests of computer equipment to determine if it is functioning properly.
  • Diagnoses problems with specified equipment and correctly identifies remediation solution necessary to bring the equipment back to operational status.
  • Determines best cost approach to implement repairs to Customer’s equipment.
  • Performs scripted image loading, unit diagnostics and replaceable unit swapping.
  • Diagnoses, repairs, and performs routine maintenance on all equipment returned to National Processing Center (NPC), including laptops and other peripheral equipment; tests and repairs all field repairable assemblies.
  • Checks functioning of repaired equipment to evaluate system performance under operating conditions.
  • Packages all equipment in standardized proper way for return shipments.
  • Documents all repairs for Quality Assurance testing and processing.
  • Interfaces with departmental staff when required to ensure National Processing Center (NPC) customer satisfaction.
  • Tests and verifies all PC board field failures and assists in determining causes of failed parts or equipment.
  • Maintains technical documentation library as required.
  • Maintains neat and organized work areas. Assists in maintaining neat and clean test bed area.
  • Assists Deputy Project Manager on testing of equipment and providing information to field engineers.
  • Interfaces with vendors for pricing, specifications, and warranty issues.
  • Provides technical assistance to subcontractors, as directed.

Required Skills

  • A+ certification is required.
  • Dell Computer Repair Certifications Preferred.
  • Associate degree in electronics or equivalent certificate from a technical or trade school, or other equivalent training and work experience. 
  • Minimum of five years of computer or peripheral maintenance experience.
  • Comp TIA A+ or equivalent Certification.
  • HP computer repair certifications desired.
  • Microsoft Certified Professional (MCP) and/or additional OEM or industry certifications desired.
  • Proficiency in the use of digital equipment, such as oscilloscopes and voltmeters.
  • Excellent organizational skills.
  • Good command of the English language and good verbal and writing communication skills.

SPEAR, A CALIBRE COMPANY is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

Required Experience

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