DEERS Technician
Zarqa,
Job ID: 5364
CALIBRE is an employee-owned, mission-focused solutions and digital transformation company.
CALIBRE is seeking a DEERS Technician to support personnel services and identity management operations in Area Support Group – Jordan (ASG – Jordan).
The DEERS Technician is responsible for operating and maintaining DEERS services, ensuring accurate processing of personnel records and maintaining site security and compliance requirements.
Minimum Qualifications (Required for Submission)
• Minimum of one (1) year customer service experience in a professional office environment
• Ability to become certified as a DEERS/RAPIDS operator prior to unsupervised duties
Responsibilities
• Provide DEERS services including enrollment and record updates
• Operate within RAPIDS/DEERS systems
• Manage daily operations of the DEERS site
• Serve as Site Security Manager, ensuring accountability of materials and system access
• Complete required training and certifications (e.g., JKO)
• Provide customer service to military personnel and families
• Prepare and submit monthly workload reports
• Maintain compliance with all security and operational procedures
Required Skills
• U.S. Citizenship required
• Must have an active Secret security clearance
• Knowledge of DEERS/RAPIDS systems and processes
• Strong attention to detail and data accuracy
• Customer service and communication skills
• Ability to manage secure systems and sensitive information
required Experience
• Experience in DEERS, RAPIDS, or personnel administration systems
• Experience in military personnel or administrative support preferred
CALIBRE is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. For our EEO Policy statement, please click here. If you would like more information on your EEO rights under the law, please click here.
If you would like to contact us regarding the accessibility of our website of need assistance completing the application process, please contact accommodations@calibresys.com or call 703.797.8732. Please note this contact information is for accommodations only.
