Help Desk Specialist - Suitland, MD (remote)

Suitland, Maryland

Job ID: 5195

CALIBRE Systems, Inc., an employee-owned Management Consulting and Digital Transformation company, is seeking a Help Desk Specialist to join our team in Suitland, MD. The Help Desk Specialist will be responsible for the following:

• Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract.
• Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems.

Required Skills

 

• Two years of technical experience providing phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under contract.
• Requires competence in serving as the initial point of contact for trouble-shooting hardware/software PC and printer problems.
• Demonstrates ability to work independently or under general direction.
• High school diploma.
• Public Trust Clearance.

required Experience

 

CALIBRE is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. For our EEO Policy statement, please click here. If you would like more information on your EEO rights under the law, please click here.

If you would like to contact us regarding the accessibility of our website of need assistance completing the application process, please contact accommodations@calibresys.com or call 703.797.8732. Please note this contact information is for accommodations only.